There are some things that it’s better to have before you need them: pens, first aid kits, and plungers. Employees do not fall into that category – every hour you have two people doing a one-person job is an hour that costs twice as much…
Or… “Do not automate anything in your business until you’ve read this!“ Automation is one of the hot buzzwords in business today and there are many tools available to do it. The internet is full…
Field Service Management Software The type of software you’re looking for is called Field Service Management Software (FSM). There is a diverse market, with a range of features and price points, but unlike say “spreadsheet”…
There are essentially two ways to make a business more profitable: Sell more at the same margin Sell the same at an increased margin Selling the same at an increased margin means finding ways to…
If you’ve just bought a new business, you probably want to make your own mark on it, but in any case the change in ownership is perfect timing to review how things are done in…
As businesses begin to reopen after the Covid-19 lockdown, many are facing new requirements to collect personal details from their customers in order to support contact tracing. But without experience in handling personal data they…
Social distancing regulations mean that for many businesses face to face sales have completely dried up – driving much more business online Despite this in 2018 (the latest year for which data is available) only…
Every business has access to the most advanced intelligent decision making tool known… the human brain Whilst it is infinitely flexible and capable of making complex decisions and learning from them, the human brain is…
If you’ve read my post about process automation you’ll understand how data integration is key to making automation possible and how integration data from various APIs can allow you to do that with information-centric processes,…
When you talk to someone about data integration, you usually see their eyes glaze over before you’ve finished the second syllable but in this post I’m going to tell you why every small and medium…